How to: Adjust Hours/Boxes

Overview
The Adjust Hours page allows you to manually update overtime or box hours for individual members or groups. You can increase or decrease hours, or reset them to a specific number. This is useful for handling corrections, retroactive changes, or contract-based adjustments.
Prerequisites
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Admin or Officer access with authority to manage member hours
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Knowledge of which list the adjustment applies to (e.g. Overtime, Detail)
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A clear understanding of whether you are adjusting or resetting hours
Step-by-Step Instructions
1. Open the Adjust Hours Page
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Navigate to the Adjust Hours section from the admin menu
2. Select the Member(s)
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Click the member’s name to select
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To select multiple members, highlight multiple checkboxes
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The button select all is used if a full list needs to be reset
3. Fill Out the Adjustment Details
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Effective Date: When the change should take effect
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List Type: Choose the applicable list (e.g. Overtime, Payback)
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Reason: Provide a clear reason for auditing and transparency
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Quantity: Enter the number of hours or boxes to change
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A positive number will add hours to a list and a negative number will subtract numbers from a list
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Adjustment Type:
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Adjust – adds/subtracts hours from the current total
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Reset – overrides and sets a new total
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4. Click Update
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The system will apply the changes and log them to the member’s profile
Important Notes
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Double-check your Adjustment Type. Choosing Reset instead of Adjust (or vice versa) can result in incorrect totals for the member.
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Changes made here are immediately effective as of the selected date.
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All adjustments are logged for tracking and audit purposes.
Viewing Adjustments
To confirm the change:
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Go to the Members page
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Select the member
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View their log to see a timestamped record of the adjustment
Tips & Best Practices
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Use “Reset” only when onboarding new members or correcting a major error
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Always log a clear and consistent reason for any adjustment
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For recurring adjustments (e.g. monthly bonus hours), maintain a written policy to avoid confusion